Please read these Terms & Conditions ("Terms") carefully before using the Premium Fitness Brands website (the "Service"), operated by Premium Fitness Brands ("Premium Fitness Brands", "we", "us", or "our"). These Terms govern your access to and use of the Service, including browsing products, submitting contact enquiries, requesting quotes, posting reviews, and purchasing equipment or services.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of them, please do not use the Service.
01 Acceptance of Terms
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By using the Service you confirm that you have read, understood, and agree to be bound by these Terms together with any policies referenced within them.
02 Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order or enter into a binding transaction through the Service. By using the Service you represent that you meet this requirement and that any information you provide is accurate, current, and complete. For business or commercial purchases, you represent that you are authorised to act on behalf of the organisation named in your order.
03 Products & Pricing
Premium Fitness Brands offers new and professionally refurbished gym and fitness equipment, accessories, and related services. We aim to describe and display products as accurately as possible, but we do not warrant that product descriptions, images, specifications, availability, or other content are error-free, complete, or current.
Prices are shown in the currency selected using the on-site currency selector and are subject to change without notice. Refurbished and used items may show cosmetic wear and are sold on the basis described on their product page. Where a listed price is clearly incorrect, we reserve the right to cancel or correct the order as described in the "Errors & Availability" section below.
04 Currency & Payment
The Service can display prices in several currencies for your convenience. Converted prices are estimates based on exchange rates obtained from third-party providers and may not reflect the exact amount charged by your bank or payment provider, which may apply their own rates and fees. The base currency for all transactions is US Dollars (USD) unless stated otherwise at checkout or in a quote.
You represent and warrant that (i) you have the legal right to use any payment method you provide, and (ii) the payment and billing information you supply is true, correct, and complete. We may use third-party services to process payments; by submitting your information you authorise us to share it with those providers solely as needed to complete your transaction, subject to our Privacy Policy.
05 Orders & Quotes
Placing an order or requesting a quote through the Service constitutes an offer to purchase, which we may accept or decline. A contract is formed only once we confirm your order or accept a quote in writing. Quotes are valid for the period stated on them or, if none is stated, for 30 days, and are subject to stock availability and final confirmation.
We reserve the right to refuse or cancel any order at any time for reasons including, without limitation, product or service unavailability, errors in the description or price of a product, errors in your order, or where we suspect fraud or an unauthorised or unlawful transaction. If we cancel an order after payment has been taken, we will issue a refund for the affected items.
06 Shipping & Delivery
Delivery times, methods, and costs depend on the products ordered and the destination, and will be confirmed at checkout or within your quote. Any delivery dates provided are estimates and are not guaranteed. Large or commercial equipment may require freight delivery, and additional arrangements (such as access, installation, or lifting equipment) may be your responsibility unless expressly agreed in writing.
Risk of loss and title for products pass to you upon delivery to the address you provide, or to your nominated carrier where you arrange collection.
07 Shipping Damages
If your product arrives damaged, please contact us within 48 hours of delivery with photographs of the damaged item and its packaging. We will work with you to provide a replacement where available, arrange repair, or accept a return for a refund.
We are not responsible for damage caused by the shipping carrier; however, we will assist you by filing a claim with the carrier and will work to resolve the issue to the best of our ability. Where applicable, Premium Fitness Brands will arrange parts and labour to repair carrier-caused damage and recover the related costs from the carrier. Return shipping costs for items confirmed as damaged on arrival will be borne by Premium Fitness Brands.
08 Returns & Refunds
Unless required otherwise by applicable law, returns are accepted only for items that are defective, damaged on arrival, or materially different from their description, and must be requested within the period stated in your order confirmation or quote. Items should be returned in their original condition and packaging where possible.
Custom-configured, built-to-order, hygiene-sensitive, or clearance items may be non-returnable except where they are faulty. Approved refunds are issued to the original payment method. Please see our Contact page to start a return or ask about a specific item.
09 Warranty
New equipment may carry a manufacturer's warranty; the terms, duration, and coverage are set by the manufacturer and will be indicated on the product page or accompanying documentation. Refurbished and used equipment is covered only where a warranty is expressly stated for that item. Warranties do not cover damage resulting from misuse, improper installation, unauthorised modification, normal wear and tear, or failure to follow maintenance guidance. Nothing in these Terms limits any rights you have that cannot be excluded under applicable consumer law.
10 Reviews & User Submissions
The Service allows you to submit reviews, ratings, images, and other content ("Submissions"). You are solely responsible for your Submissions and confirm that they are accurate, that you own or have the right to share them, and that they do not infringe the rights of any third party or contain unlawful, offensive, or misleading material.
By posting a Submission you grant Premium Fitness Brands a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and adapt it in connection with the Service and our marketing. We may moderate, edit, refuse, or remove any Submission at our discretion, including reviews that appear fake, promotional, or in breach of these Terms.
11 Errors, Availability & Inaccuracies
We continually update product and service offerings on the Service and may experience delays in updating information here or in advertising elsewhere. Content on the Service may contain errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, and availability, and may not always be complete or current.
We therefore reserve the right to correct any errors and to change or update information at any time without prior notice, including after an order has been submitted. Promotions and offers may be governed by their own rules; where those rules conflict with these Terms, the promotion rules will apply to that promotion.
12 Intellectual Property
The Service and its original content, features, branding, and functionality are and will remain the exclusive property of Premium Fitness Brands and its licensors, and are protected by copyright, trademark, and other laws. Our name, logo, and trade dress may not be used in connection with any product or service without our prior written consent.
If you believe content on the Service infringes your copyright or other intellectual property rights, please contact us at premiumfitnessbrands@gmail.com with the subject line "Copyright Infringement" and a detailed description of the material, its location on the Service, your contact details, and a good-faith statement regarding the claim. Bad-faith or misrepresented claims may result in liability for related costs.
13 Third-Party Links & Services
The Service may contain links to third-party websites or services (including payment providers, carriers, exchange-rate sources, and manufacturers) that are not owned or controlled by Premium Fitness Brands. We have no control over, and assume no responsibility for, the content, policies, or practices of any third party. We encourage you to review the terms and privacy policies of any third-party sites or services you use, and we are not liable for any loss or damage arising from your use of them.
14 Acceptable Use
You agree not to use the Service to:
- Breach any applicable law or regulation, or infringe the rights of others;
- Submit false, fraudulent, or misleading orders, enquiries, or reviews;
- Introduce malware, attempt to gain unauthorised access, or interfere with the Service's operation or security;
- Scrape, copy, or resell content or product data without our written permission; or
- Impersonate any person or misrepresent your affiliation with any person or organisation.
We may suspend or restrict access to the Service, remove or edit content, or cancel orders at our discretion where we believe these Terms have been breached.
15 Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
Premium Fitness Brands does not warrant that the Service will be uninterrupted, secure, or available at any particular time or location; that errors or defects will be corrected; that the Service is free of harmful components; or that currency conversions, product information, or results of using the Service will meet your requirements. Fitness equipment carries inherent risks — always follow the manufacturer's assembly, safety, and usage instructions, and consult a professional before beginning any new exercise programme.
16 Limitation of Liability
To the maximum extent permitted by law, in no event shall Premium Fitness Brands, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, goodwill, or other intangible losses — resulting from (i) your access to, use of, or inability to use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; or (iv) unauthorised access to or alteration of your transmissions or content. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.
17 Indemnification
You agree to defend, indemnify, and hold harmless Premium Fitness Brands and its licensors and their employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from (a) your use of and access to the Service, or (b) your breach of these Terms.
18 Governing Law
These Terms are governed by and construed in accordance with the applicable laws of the jurisdiction in which Premium Fitness Brands operates, without regard to conflict-of-law principles. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision is held to be invalid or unenforceable, the remaining provisions will remain in full effect. These Terms constitute the entire agreement between you and us regarding the Service.
19 Changes to These Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Where a change is material, we will take reasonable steps to provide notice before it takes effect. What constitutes a material change is determined at our discretion. By continuing to access or use the Service after revisions become effective, you agree to be bound by the updated Terms. If you do not agree to the new Terms, please stop using the Service.
20 Contact Us
If you have any questions about these Terms & Conditions, please reach out — we're happy to help.